Frequently Asked Questions

Everything you need to know about your R.A.D performance gear.

How long does shipping take for my R.A.D gear?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy for athletic footwear?

We offer a 30-day return policy on all unworn items in their original packaging. Please ensure the tags are attached and the soles are clean to qualify for a full refund.

How do I find the right size for my training shoes?

Our shoes generally run true to size. We recommend checking our detailed size guide on each product page, which includes measurements in inches and centimeters for the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.

Are R.A.D products covered by a warranty?

Yes, all our products come with a 6-month manufacturer's warranty against defects in materials and workmanship. This does not cover standard wear and tear from intense training.

Can I exchange an item if it doesn't fit?

Absolutely. You can initiate an exchange through our online portal within 30 days of purchase. Once we receive your original item, we will ship out the new size free of charge.